FAQ
Any Questions.? Contact Us [email protected]
FAQ'S
Frequently Asked Questions
Do your robots replace people??
Definitely not if that’s not what you want. Our robots are your team’s back-up. Help reduce their fatigue and stress during busy times. By doing the running around while your team become hosts and hostesses floating the floors the entire time.
How long can the robot function for?
16 hours a day
How long does it need to be charged?
6-8 hours a day (overnight)
How long is the staff training?
1-2 hours
What happens if a coffee spills on a customer.?
It’s never happened before but your robot comes with personal damage insurance. So your restaurant is 100% protected.
What happens if the robot breaks down?
Our robots will never break down because these are top quality, like Samsung tv. Etc .. it will not breakdown. you need to just dust the eyes every now and then and might need to clean the wheels.
What is the cost? And why should we buy your robots?
We provide you with warranties, the cost is less than $36/day which is the price of one meal or two working hours of a regular employee/a day.
You can always give us a call if you run into problems and our installation team would be happy to assist during our working hours. Most problems are usually resolved over the phone with our tech support team.
Which Bot is best for my restaurant and how many do I need?
It depends on size of your corridor or hallway, your restaurant ceiling and Size of your restaurant/ establishment.
Our team will come out in their initial visit, map your restaurant and let you know exactly what you need.
How is having a robot a marketing tool for our restaurant?
Lots of your customers especially children will take videos and pics and share with their friends and family on social media. If 1 person has 100 followers only or they go out and tell their friends in school. That is a driving force that will self-market your restaurant without paying a penny.
Doesn’t the robot become an obstacle?
Never an obstacle on the contrary. during busy times/high traffic, it carries multiple dishes at once with high efficiency reducing traffic between kitchen and tables.
They pause, slow down and wait for people to move out of their way, or they will change their way/direction themselves after few seconds of waiting.
Is it safe when there’s so much traffic in the restaurant?
It is extremely safe. In fact having a robot minimises accidents or injury of staff carrying multiple plates at once while rushing to dining tables.
The staff will remain on the floor calmly and relaxed, focused on building strong rapport with Patrons, taking more orders especially in fine dining establishments. While the robot.
Are the robots fast enough like humans?
The robot’s speeds are adjusted accordingly. In corridors they can go fast, in corners their speed is reduced to ensure safe turns. It’s up to you really. Our tech will map your place and together, you decide what speeds you want your bots to go at in certain places.
They pause, slow down and wait for people to move out of their way, or they will change their way themselves after few seconds of waiting.
In the end, our Bots are here to make your lives easier.
Hence our moto,
Don’t work hard, work smart!!
What tasks can your serving robots perform in a restaurant setting?
Our serving robots are designed to handle tasks such as delivering food and drinks to tables, clearing empty plates, and even interacting with customers to take simple orders or answer basic queries.
How does your serving robot navigate within the restaurant?
Our robots utilize advanced navigation systems including sensors, cameras, and mapping technology to navigate safely and efficiently within the restaurant environment, avoiding obstacles and ensuring timely delivery.
Are your serving robots customizable to fit different restaurant layouts and needs?
Yes, our robots are designed with flexibility in mind and can be customized to adapt to various restaurant layouts and operational requirements. We work closely with each client to tailor the robots to their specific needs.
What kind of maintenance and support do you offer for your serving robots?
We provide comprehensive maintenance and support services to ensure optimal performance of our robots. This includes regular maintenance checks, software updates, and 24/7 technical support to address any issues that may arise.
How do your serving robots handle interactions with customers?
Our robots are equipped with user-friendly interfaces and can engage with customers in a polite and friendly manner. They can take simple orders, provide recommendations, and even entertain customers with interactive features.
What measures are in place to ensure the safety of customers and staff when using your serving robots?
Safety is our top priority. Our robots are equipped with numerous safety features, including collision avoidance technology, emergency stop buttons, and clear signage to alert customers and staff of their presence.
How do your serving robots integrate with existing restaurant operations and systems?
Our robots are designed to seamlessly integrate with existing restaurant operations and systems. They can be integrated with POS systems for order processing, kitchen management systems for food preparation, and can even be programmed to work alongside human staff.
What is the return on investment (ROI) for implementing your serving robots in a restaurant?
The ROI varies depending on factors such as restaurant size, volume of orders, and operational efficiency. However, many of our clients have reported significant cost savings and increased customer satisfaction after implementing our serving robots.
How do your serving robots contribute to the overall guest experience in a restaurant?
Our serving robots enhance the guest experience by providing efficient and reliable service, reducing wait times, and creating a memorable and futuristic dining atmosphere that sets our clients apart from the competition.
Can you provide examples of restaurants that have successfully implemented your serving robots?
Certainly, our Keenon robots have been distributed to a variety of restaurants, ranging from small independent eateries to large chain restaurants such as Cora restaurant, Swiss chalet, East side Mario’s, Dennys’, helping them streamline their operations and elevate their guest experience!!
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